Terms and Conditions
The term ‘Foxgloves and Feathers’ or ‘I’ ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Foxgloves and Feathers’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Orders and Shipping
We aim to dispatch products as soon as possible, generally within 3 working days. We send them to UK customers by Royal Mail Standard Small Parcel delivery and to international customers by Royal Mail Airmail. UK customers should receive their goodies within 4 – 6 working days, EU customers within 6 – 10 working days, the rest of the world within 8 – 12 working days. International delivery can take up to 30 days depending on the post and customs service.
We hope that you love the items you have bought from us, but if you are unhappy for any reason we are happy to return or refund products returned to us unused and in the same condition in which they were received, accompanied by proof of purchase. If the product you ordered was faulty, you have the right to return it within 30 days for a full refund or replacement. If you would like to return your purchase for another reason, we are happy for you to do so within 14 days of purchase.
To return a product please include a note letting us know the reason for the return and post this to us along with the item(s) you wish to return in its original packaging. Postage costs both ways are non-refundable, unless the return is because of a product fault or error on our part. The address for returns is: Foxgloves and Feathers, 23 Burlington Road, Portishead, North Somerset, BS20 7BG, UK. It would also be helpful if you could let us know that you are returning an item by using our Contact Us page, so we know to expect it and can start making arrangements for a replacement or refund.
Refunds on physical products will be issued to the original method of payment once the returned items are received. We cannot be held responsible for items that are lost or damaged in transit.
Foxgloves and Feathers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Foxgloves and Feathers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective as of 24th October 2015.
Controlling your personal information
You may choose to restrict the collection or use of your personal information by emailing us at firstname.lastname@example.org. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
We may collect personal information of your name and contact information including email address. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation thereto.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
This website and its content is copyright of Foxgloves and Feathers – © Foxgloves and Feathers 2015. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited except with our express written permission.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Registered address (correspondance only) 23 Burlington Road, Portishead, North Somerset, BS20 7BG, UK.